SFUO Statement on U-Pass Distribution

August 31, 2016

As many are aware, the SFUO’s U-Pass distribution is experiencing very long wait times. We would like to clarify certain reasons as to why this is happening uniquely this year.

Due to the fact that we received the U-Pass cards a week late from our provider, and that distribution was scheduled to start on the week of August 22nd, we had to cancel distribution for the first week and reschedule any appointments that were previously made.

Furthermore, due to the pass’ activation on September 1st, many students have arrived this week to pick up their U-Pass before the month starts, leading to larger numbers with one less week of distribution. This, on top of students who are preparing to move into residences and come to pick up their U-Pass leads to a large amount of students arriving at once. Additionally, RGN Campus’ U-Pass distribution will not be available until further notice, due to network connectivity issues that we are actively trying to resolve.

We understand the frustration and inconvenience this causes students, and thank everyone for their patience as we work to resolve these issues.

Sincerely,

The SFUO Executive